What happens if I do not pay my utility bill?
Effective November 1st, 2016, if you have a past due balance on your account, and the past due balance is not paid by the current bill due date, you will be subject to disruption of service (to include a cart pick-up and/or disconnection of water service).

Once water is disconnected, the full balance plus a disconnect fee of $65 must be paid. This payment must be received by the Utility Billing Department by 4:00 p.m. in order for service to be restored the same day. Do NOT attempt to turn the water on yourself, turning water on yourself will result in a tampering fee and this fee will be added to your balance due.

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1. Can I make payment arrangements?
2. What if my check is returned?
3. What happens if I do not pay my utility bill?
4. Are credits available when I have a leak?
5. Why do I have a service interruption?
6. I use my bank's online billpay service. Where should I send my payment?
7. Why am I required to have Sanitation service?