Why do the dispatchers ask so many questions when I call?

Dispatchers are trained to try to get as much information as possible to determine the nature of the call and its seriousness. By doing so, they are able to dispatch the number and type of public safety personnel needed.

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1. Is there a waiting period before I can report someone missing?
2. Can I make a report anytime of the day or do I need an appointment?
3. Can I make a police report over the phone or does a police officer have to come to my home?
4. If someone has abandoned a vehicle on my property or parking lot can the police tow it away?
5. How can I find out if someone is in jail, when someone can be visited, or any other information about inmates?
6. I do not have transportation and I have somewhere to go. Can the police give me a ride?
7. I need to get a message to someone who does not have a phone. Can the police department go to the person's house and deliver the message.
8. My family and I are going on vacation. Can the police keep an eye on our home while we are gone?
9. We have a problem with speeders and other traffic violators in our neighborhood. What can I do about it?
10. Can I report a drunk driver from my cell phone?
11. Why do the dispatchers ask so many questions when I call?